Order Process

Order Online
-
Order - Order Online
-
Dispatched – The order would be dispatched within 48 Hours. For Small orders, air freight would be used.
-
After-sale – We would contact you to ensure you are happy with the services.
** Please check the shipping fees before ordering. If you're ordering in bulk, please contact us directly.
The 8 Steps to Ordering
-
Inquiry – Contact us stating the detailed information on the goods you require. We’d send information related to the goods with either a catalogue or photos.
-
Quotation - Once we have all the required information, then we’ll process a quotation. This would include any export taxes and shipping fees. (Depending on the quaintly of your order, we may be able to negotiate prices)
-
Confirm Order – If you are happy with your quotation, then we can process the order. A Contract is signed with a down payment of 30% of the order. (The remaining balance would be paid on the day before the shipment of the order.)
-
Production – We’d confirm your order with the factory with a special request you may have. We’ll send you confirmation at the start of production with the approximate completion date.
-
Inspection – The products are inspected along with a follow-up email stating the process of your order and photos, videos, or video calls to examine goods before packing. (This may vary depending on the product)
-
Packing – Goods are then packed and boxed to prepare for loading. A final check takes place with the remaining balance cleared before shipping.
-
Loading – Once the payment has been received, the goods are loaded and shipped to your destination. All paperwork would be attached ready for you to clear customs and pay any VAT.
-
After-sale – We contact you once your goods have arrived at your destination. If you require assistance with Duty or VAT, please inform us, we may be able to provide assistances.